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Feature

Incidents

Maintain incident records with timelines, actions, and artifacts, so you can show what happened, what you did, and what you improved.

Track incidents with timelines and proof.

Workflow

How It Works

Evaluator-level mechanics behind this feature and how it becomes verifiable proof.

01
Incident timelines with actions and linked
Incident timelines with actions and linked artifacts
02
Exportable incident records for audits and
Exportable incident records for audits and retros
03
Designed to preserve defensible “what happened”
Designed to preserve defensible “what happened” proof

Capabilities

At a Glance

Feature-specific context: outcomes, outputs, and where it fits.

Used For
Incidents • SOC 2
Outcomes
Maintain a defensible incident record • Improve response quality over time • Reduce audit effort for incident controls
Exports & Records
Incident report export • Timeline log
Technical Notes
Incident timelines with actions and linked artifacts • Exportable incident records for audits and retros • Designed to preserve defensible “what happened” proof
Sharing and Controls
Pair outputs with Trust Center tiers so you control what’s shared and preserve access logs.
What you can show reviewers
Artifacts reviewers recognize, plus sample previews of structure.
Plans
Plan availability
FoundationsContinuousSecurity OpsResilienceCommand

Integrations

Integrate with your programs

Connect identity, ticketing, and tooling to keep readiness records grounded in reality.

Browse Integrations

FAQ

FAQ

Common questions from buyers and reviewers.

What does a reviewer actually receive?
Common outputs include: Incident report export; Timeline log.
Where does this feature fit?
Teams use it for Incidents, SOC 2. The goal is to reduce back-and-forth by tying work to evidence, approvals, and clear history.
What outcome should I expect?
Maintain a defensible incident record Improve response quality over time
Do you auto-share content externally?
No. Drafts and shared materials are human-reviewed. You control what's shared and what stays internal.
Next step
Want a walkthrough focused on this feature?
Bring a reviewer request. We'll map the workflow end-to-end.
No obligation. We respond within one business day. No compliance guarantees.